Refund policy

Your satisfaction is our top priority. Our commitment to you extends beyond delivery. We offer 30-day returns service on eligible items for customers in the United States. The return shipping is not free and the shipping charges will be deducted from the refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused with tags attached to the product, and in its original packaging. You will also need the receipt or proof of purchase. We cannot accept a return of any item with indications that it was used or if the original tag was removed from the product.

Kindly note that items marked "Final Sale" are not eligible to be returned and for a refund. Shipping charges are non-refundable.

Submit a return request here

  1. Log in to your account:
  2. In the "Email" field, enter your email address, and then click "Continue".
  3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  4. Go back to the online store, and then enter a six-digit verification code.
  5. Click the order that you want to submit the return for.
  6. If your order has more than one item, then select the items
    that you want to return.
  7. Select a return reason and add a note for the store.
  8. Click "Submit request".

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label.
After the product is returned and inspected by our returns team, you will receive a refund excluding the return shipping charges. The refund processing can take up to 7 business days after receiving the returned product.